My Advocacy Services
I can provide a wide range of health care advocacy services based on your particular needs. With my passion to help vulnerable people and over 15 years of experience as an RN and other patients-supporting roles, I help people with difficult conditions or situations to experience the best health care available and enjoy their lives to the fullest!
*This should work well with most clients but can be customized for you.
#1 Listening to and Understanding YOU
#2 Simplify, Verify and Clarify Information!
#3 Communication, Shared-Decision-Making and Coordination
First, I listen very carefully to you and your story. This is not only to understand your condition and medical history from your perspective but also to get a sense of who you are and what matters to you. This understanding will help me decide what information and options I will bring to your attention.
Second, I gather, verify, and clarify the relevant facts and your medical records. Information is the lifeblood of health care and your life can literally depend on it! (But medical records are often riddled with errors and omissions and most patients don’t even pay attention to them, unfortunately) It’s often my job to simplify the information and explain it in a way you can understand it. I will also research additional information if applicable to you.
Third, we discuss your options and the best course of action, then I help you to prepare for your medical appointments. Once in the doctor’s office, I facilitate your effective communicate with health care professionals so that your goals are met, and you receive the best possible care. I will give you a summary of the visit, help you organize the record, and follow up with the appropriate personnel as needed.
In my experience, these principles lead to truly patient-centered health care, and can be applied in a wide range of services. My ultimate goal is that you will learn these skills and become an effective health advocate for yourself and your loved ones.